VALYOU — Maximum potential for your machine

Effective service thanks to hotline, inspection and digital assistants

We believe that good service means providing assistance quickly, as well as being on hand to deliver expert advice. With our service team, we ensure that the expectations of our customers are met and exceeded, from the moment the machine is delivered through its entire life cycle. Our objective is derived from this: We create added value for you personally by getting the most out of your processes — VALYOU.

With our services, such as hotline and inspection, we ensure the availability of your production and reduce unplanned downtimes by up to 80%

Digital assistants such as our extended serviceAssist Advanced with a maintenance dashboard: Everything at a glance.

With serviceAssist, you have an overview of upcoming maintenance tasks across all machines and can react at an early stage. By clicking on the respective machines, you can also view and download details about the machine, the maintenance and the maintenance instructions.

For more details:  *Features may vary per machine.

Everything is becoming more expensive, there are supply chain problems or a lack of clarity over price and performance — not with us

In the HOMAG eShop, you have continuity and reliability, absolute clarity over price and performance, and numerous other benefits for registered customers:

  • 3% online advantage for spare parts in Germany and Austria
  • Free shipping
  • Currently, more than 20,000 original spare parts are available directly
  • See prices clearly — get 100% transparency and much more

In the spirit of an excellent partnership, HOMAG is now offering customers in Germany and Austria a top price-performance promise. If you find spare parts or wear parts at a lower price from another supplier, we will refund you the entire price difference. This way we can guarantee that you will receive genuine spare parts at fair prices.

Of course, our experts will also be happy to advise you personally on optimizing your stock in order to identify the correct and important spare parts and wearing parts that you have by means of risk analysis in order to further increase machine availability.

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