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Service responses in your time zone: The HOMAG APAC (Asia Pacific) Hotline

Project Manager of APAC Hotline since October 2021. Editorial Dept.: Ilham, Tell us more about the APAC Hotline. What is APAC (Asia Pacific) Hotline? Ilham Perdana: “APAC Hotline is an organization consisting [...] the German Hotline. Now, with the APAC Hotline, there is no longer a major time difference. APAC hotline can answer the Asia Pacific customers' requests in their own time zone. The APAC Hotline saves time [...] Pacific region, the APAC Hotline becomes independent from the specialists in Germany (German Hotline) who have solved the more complex service cases in the past. The APAC Hotline, built with local specialists

Hotline

Directions What are you looking for? Search Hotline > HOMAG India Hotline > HOMAG Service Fast Support Hotline Our hotline — The right line for everyone With our new hotline packages, there's something suitable [...] Construction Software Downloads Software Finder Service Service Contacts HOMAG Service Fast Support Hotline Digital Support Apps Modernization Maintenance & Service Work Spare Parts Service Training & Education [...] for everyone. And it always pays off. Our highlights: Over 94% of faults can be resolved using our hotline. Fixed prices — you always know what to expect. The first 15 minutes are free. Improved routing system

INDIAWOOD 2022: Hall 4 | All from one source | HOMAG India

presenting the new APAC hotline to our customers for the first time. The special thing about the new service solution: In the past, our customers from India used to contact the German hotline when they had complex [...] the time difference between India and Germany. Now, with the APAC Hotline, there is no longer a big-time difference. The new APAC hotline with its team of specialists can answer the inquiries of our Indian [...] And that's not all. There will also be news in the Service area this INDIAWOOD – the new “ APAC Hotline ” . In short: professional services in your time zone. Step by step: Success with individual components

VALYOU — Maximum potential for your machine

Effective service thanks to hotline, inspection and digital assistants We believe that good service means providing assistance quickly, as well as being on hand to deliver expert advice. With our service [...] for you personally by getting the most out of your processes — VALYOU. With our services, such as hotline and inspection, we ensure the availability of your production and reduce unplanned downtimes by up

iPackage service contract: The complete After-Sales Package for woodworking shops

video diagnostics As part of the teleservice, HOMAG specialists are on the other end of a telephone hotline as the point of contact for any questions customers might have relating to machine technology. This [...] early wear detection Preventive maintenance through regular inspection Competent advice via our hotline for any questions relating to control systems, mechanics, or process technology A teleservice success

Maintenance & Inspection: „Machines need full power“

contract solution, especially with regard to the hotline? Markus Kempter: „ We see the advantage of the iPackage quite clearly in the combination of hotline and machine inspection. In other words, it’s an [...] an all-inclusive package, which we find perfect. The fact that the hotline is also included means that there is no longer any great inhibition to call with minor questions. This makes it easier to ask questions

serviceAssist Classic gets more functions: Spare parts history

Overview all completed orders at any time. Whether you have ordered from our HOMAG eShop, via our hotline or any other way, serviceAssist gives you an overview of all orders so you can easily reorder and/or

Fast Support

Construction Software Downloads Software Finder Service Service Contacts HOMAG Service Fast Support Hotline Digital Support Apps Modernization Maintenance & Service Work Spare Parts Service Training & Education [...] www.homag.com Directions What are you looking for? Search HOMAG Service Fast Support Fast Support Hotline Digital Support Apps Digital support: Future-proof your machines with our Apps etc.

HOMAG and Heesemann agree to partnership

sanding machines will continue to be provided HOMAG will of course continue to provide service (hotline, on-site service and spare parts), for the sanding machines supplied under the BÜTFERING and HOMAG

One-Stop Shop for Woodworking Machinery

teams added. We are already providing the software hotline support to the entire APAC region and will be setting up an APAC after-sales service hotline support too in the coming year. The global sourcing