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Searched for "Customer service". Found 512 results in 16 milliseconds.

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Retail Furniture - HOMAG Automation TLF 211 storage system

reliability and flexibility which has led to a wide range of trade and blue-chip clients employing its services. Managing director, Neil Enefer explains the company’s philosophy, “I’ve always been a believer [...] their area sales managers to the build quality of the machinery, the training offered, the backup services and the company’s drive to continually innovate, they are exceptional. No other company looks after [...] in damaged materials. “Additionally, we’ve been able to win bigger, more complex contracts; when customers visit our facility they are truly impressed with the machine shop and it gives them real confidence

Robot inspires flexibility

business from its founder Theodor Schönefeldt. The company's range of services includes the design, manufacture and installation of custom furnishings, with a focus on nursing homes, homes for the disabled [...] manual operation. A world's first. Watzinger and Balnuweit chose to invest in this machine as a pilot customer. The machine was commissioned in July. At the same time, the software of the existing automatic

The journey of a Wood Working Consultant

enjoyed making things with my hands,” recalls the German native. “I did my levels and entered civil service after, it was during this time while making furniture and toys for children with disabilities that [...] help them build their own skills and to see the value in his counsel. “I need them to educate the customer first because I want them to understand the difference between their options and to trust me.” Björn [...] importance of seeking advice from a consultant like himself are just some of the advantages to the customers. “I think it is important to speak to us, because something a salesman is not able investigate the

HOMAG UK provides Trade CNC the helping hand for increased production

“When customers come to us, we’re able to completely transform their timber work into great products. We design, fully assemble and arrange the complete logistics of their products – we offer the full [...] main driven reasons to continue our loyalty was based on the support we receive from both Sales and Service. “When we call, we can always speak to the hotline. Any problems, questions and queries we have, [...] heavily in products that we believe will be most beneficial to achieving above and beyond what our customers expect, therefore ensuring that we have top end design software and manufacturing facilities is

LUXHAUS - 36% increase in output thanks to new carpentry machine

behind that decision?“ Simonavicius: „The enormous increase in work and the increased demand from customers for our houses meant that we could no longer manage the volume of work with the existing machine [...] There were also additional tasks, such as cutting the entire gable and flap tile areas. As the service we received from WEINMANN had always been very good - something that was very important to us - choosing [...] working environment.“ WEINMANN: „It is important for our company that we are in close contact with the customer because, as it was the case in your situation, we can only develop the machine technology further

HOMAG Group responding to muted demand

level in the first three quarters of 2023. “After extraordinarily heavy capital spending by our customers in 2021 and 2022, we had anticipated a cyclical downswing. However, with order intake down by almost [...] industry and woodworking shops. Its 14 specialized production sites, about 20 Group-owned sales and service companies and approximately 60 exclusive sales partners worldwide make the company a unique system [...] system provider. Backed by a workforce of some 7,000 employees the HOMAG Group offers its customers solutions for digitized production, based on digital data continuity from point of sale through the entire

Open heart surgery

and individuality are the key features of the product range. “Our aim is to meet the needs of our customers in every respect,” says Bergeron. It is often the case in contemporary companies that designers [...] fully automated storage system and connect it to the saws. “We walked around the factory with the customer and discussed which parts of the system to move during implementation, and where to, so that the [...] the panel. Edge processing systems are able to process unusual shapes, but there are limits. If a customer wants a completely non-standard furniture design, Artopex uses a HOMAG Group electronic processing

Tradition meets high tech: Joinery Koch produces “historic” windows for the Römer building in Frankfurt

Schreinerei Koch customers are impressed first and foremost by the overall package. Anyone entrusting their project to Koch benefits from all-round support and a complete project processing service from A to [...] it would previously have considered too ambitious. Asked to sum up the main attributes of their customers, Managing Directors Herbert and Jan Koch come back with a very confident answer: “A healthy respect [...] marketplace.” 60 windows – each one different to the next Alongside individual requests from private customers, the company Koch also takes part in all kinds of invitations to tender – most recently clinching

Familiar, but contemporary

a large amount of individual freedom in product design and direct contact between management and customer. There is also a close relationship of trust based on the good name of the family business in the [...] number of projects is frozen at a certain point in order to continue to allow close contact with the customer, in contrast to industrial production. Conversely, efficient industrial practices are increasingly [...] or additional stories per year: "At the moment, I've made this decision to keep contact with our customers familiar and personal. The low quantity also works well with our manageable team, which means that

The Heartbeat of Woodworking. HOMAG India at the INDIAWOOD 2025

state-of-the-art manufacturing facility that also serves as a central hub for customer support. This includes software hotline services and a dedicated showroom where clients can explore HOMAG’s wide range of [...] engagement with visitors, providing insights into customer needs and showcasing tailored solutions. This approach not only reinforced HOMAG’s commitment to customer success but also highlighted its role as a [...] solutions, alongside a focus on customer engagement, HOMAG India demonstrates its role in the woodworking sector. Moving forward, the company aims to support its customers with solutions designed to improve

 

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