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Customer Magazine inspiration | Issue August 2018

products: The journey into the digital future Use preventive service solutions to your Advantage Read everything about these topics in our customer magazine inspiration

HOMAG Group founds a sales and service company in Germany

increase customer orientation in Germany by making its processes even more efficient. From February 1, 2016 at the latest, the newly founded HOMAG Deutschland GmbH will take over sales and service for industrial [...] industrial customers for all companies in the HOMAG Group. For customers, the founding of HOMAG Deutschland GmbH will result in a closer, more tailor-made partnership with the company. This a crucial factor [...] , through the appropriate software solution, up to the provision of services from one source. Thanks to the new structure, customers in Germany will also benefit from shorter response and faster processing

Customer Magazine Inspiration | Issue March 2017

solution has encompassed much more than selling a single machine, a piece of software, a service or securing customer satisfaction. Only those companies that understand the connections within your business [...] Any company seeking success in today’s economy must keep an eye on the market, listen to customers and be open to change. These are the principles that we have taken to heart: We have reorganized our company

Plattenaufteiltechnik Holzbronn

Software Downloads Software Finder Service Service Contacts HOMAG Service Fast Support Hotline Digital Support Apps Modernization Maintenance & Service Work Spare Parts Service Training & Education Process [...] Consulting Services Financial Services Cybersecurity Company Contact Finder News News Case Studies Awards Newsletter Exhibitions & Events Fairs & Events Webinars @ Live.HOMAG Media Videos Customer Magazine [...] HOMAG INTELLIGENCE Digitalization Automation Service Contact Do you have a question about your machine or need service? Find the right contact here! ServiceFinder Current Job Offers Radom, Poland Poznań

Kallesoe Machinery

Software Downloads Software Finder Service Service Contacts HOMAG Service Fast Support Hotline Digital Support Apps Modernization Maintenance & Service Work Spare Parts Service Training & Education Process [...] Consulting Services Financial Services Cybersecurity Company Contact Finder News News Case Studies Awards Newsletter Exhibitions & Events Fairs & Events Webinars @ Live.HOMAG Media Videos Customer Magazine [...] HOMAG INTELLIGENCE Digitalization Automation Service Contact Do you have a question about your machine or need service? Find the right contact here! ServiceFinder Current Job Offers Radom, Poland Poznań

Digital Support Apps

Finance - customer financing is so easy HOMAG Finance - customer financing is so easy Service Solutions ServiceBoard Easy machine service Rapid creation of service tickets Overview of all service cases Details [...] Software Downloads Software Finder Service Service Contacts HOMAG Service Fast Support Hotline Digital Support Apps Modernization Maintenance & Service Work Spare Parts Service Training & Education Process [...] Automation Service Contact Do you have a question about your machine or need service? Find the right contact here! ServiceFinder Current Job Offers Giussano, Italy Addetto/a di Back Office Service HOMAG Italia

HOMAG and Heesemann agree to partnership

benefit of our customers." Christoph Giese, Managing Director Heesemann Service for HOMAG sanding machines will continue to be provided HOMAG will of course continue to provide service (hotline, on-site [...] process chain and the associated satisfaction of our customers is our focus. In Heesemann, we have found the ideal partner to continue providing our customers with end-to-end solutions for sanding and to cover [...] have agreed on an even more extensive cooperation. HOMAG's goal is clear: to continue to provide customers with high-performance solutions and an integrated sanding machine portfolio. End-to-end sanding

iPackage service contract: The complete After-Sales Package for woodworking shops

questions customers might have relating to machine technology. This is also where the ServiceBoard app comes in; the app allows customers to live stream any service incidents to the Service Center via [...] What's more, service requests can be addressed during the service itself and then subsequently tracked. The HOMAG teleservice boasts a success rate of more than 90%, however if the service provided does [...] success rate of more than 90% with a service technician dispatched within 24 hours if necessary Free ServiceBoard app with video diagnostics and fast recording of service incidents

HOMAG China

Software Downloads Software Finder Service Service Contacts HOMAG Service Fast Support Hotline Digital Support Apps Modernization Maintenance & Service Work Spare Parts Service Training & Education Process [...] solutions and more satisfactory service experience to our Chinese customers. HOMAG China always adheres to the people-oriented, practices the service concept of "satisfying customers, employees and partners" [...] Consulting Services Financial Services Cybersecurity Company Contact Finder News News Case Studies Awards Newsletter Exhibitions & Events Fairs & Events Webinars @ Live.HOMAG Media Videos Customer Magazine

Technology, Sustainability, and the Future of Woodworking in India

Life Cycle Service (LCS): Technical support, maintenance programs, spare parts supply, and quick repair services. Customer Connect App: A platform for monitoring machine status, creating service requests [...] serve local customers but also contribute through engineering, service, and knowledge sharing within the Group. Going forward, our role will expand as a center for growth, innovation, and customer-centric [...] manufacturing approach. What training and service programs does HOMAG India provide to support its customers? Murthy: HOMAG India offers a range of programs to help customers maximize machine performance, including: