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Portrait of an employee: Thomas Reiner

satisfaction of our customers is the most important thing. If a customer has a problem, I want to help them and resolve the problem as quickly as possible. My top priority is honesty. When I phone a customer [...] visit customers, it's usually because there are problems. Of course, the situation is initially tense because customers want a quick solution to the problem. But that's why we're there. And the key is just [...] started a family, I didn't want to spend so much time traveling anymore, so I initially moved to the machine assembly area of production. The Service area continued to appeal to me so I moved back to Life Cycle

Finger firmly on the pulse

wanted his carpentry machine immediately: "My attitude was: If I can't get a Mercedes, I can get by with a VW. That's why I had already looked at a second-hand carpentry machine in Italy and was about [...] loaned another carpentry machine for the hall — for me, this was a great solution that was also handled in the best possible way: when my BEAMTEQ B-660 arrives, the loan machine will be collected and sold [...] sold on. I love this kind of thing: when people look for solutions, instead of just reciting the problems. And this solution was perfect." Starting out as a ridiculed exotic timber construction business

Shaping the future together

defect management. In the case of maintenance, the problem lies mainly with the "key machines". These are between five and twelve years old. The problem is less the age than the lack of preventive maintenance [...] many small problems that have crept into the daily routine of the company over the years and are being dealt with over time under the slogan "It has always been like this!" The main problems are in the [...] the years, a kind of " corporate blindness" creeps in, which often makes it impossible to identify problems objectively from a top-down perspective, to analyze them, to interpret them correctly and finally

tapio – Joint applications solve real customer problems

partners, to solve real customer problems together. In 2023, tapio will once again be presenting itself at LIGNA as a strong partner for the digital networking of machines, tools, materials and customers [...] create direct added value for the machine operator and the company as a whole. Linking individual solutions is still an important component in solving customer-focused problems in the joinery. In addition, [...] available directly on the machine and sharpening services could update current measurement data on behalf of the customer after the sharpening process with just one click (machine, tool and material could

Ready, set, form your lots!

Managing individual orders clearly and easily in productionManager — no problem! The brand-new lot generation function now offers a further benefit: from now on, you can easily combine your orders into [...] together. This allows setup processes for division (cutting and nesting) and on the edge banding machine to be reduced. Other interesting key figures, such as the quantity of items of furniture to be assembled [...] you can export the cutting list as a CSV file and import it into your optimization without any problems. Find out how to get the new lot generation function here.

Erheblich höhere Wertschöpfung

and daughter were looking for a suitable machine manufacturer. They quickly decided on Weinmann Holzbausystemtechnik: "One of the things in favor of the machine manufacturer in Lonsingen is that it develops [...] develops the control programs for its machines in-house," explains Dieter Schuth. "This means that the software and machine technology interact, and future updates are secured in the long term a crucial factor [...] trimmed by machine with little effort we also have to notch the panel exactly at each abutting inner wall. We have tried this manually, and believe me, it never fits. In contrast, it's never a problem with the

Maximum CNC processing at Manfred Lehmann Innenausbau.

horizontal machine. What makes foreman Christoph Lehmann particularly happy: "It has hardly any flaws for a pilot machine. And if something doesn't work, Mr. Rasche from HOMAG solves all the problems." Together [...] workshop. When it comes to the machine pool, the Lehmann workshop relies on HOMAG whenever possible. After all, according to CNC expert Ingo Giesler, operation of HOMAG machines has been ingrained over the [...] the years, and the quality of the machines is beyond any doubt. That is why the company wanted a HOMAG machine when purchasing a stationary CNC processing center intended to relieve the burden on the horizontal

Battistella Company: New edge system with woodFlex cell control.

installed on each of the KF 610 series machines, which allows color changes to be made quickly. If Baco decides to implement laserTec in the future, the machines are equipped for this as well. After l [...] via a curve belt and a workpiece turner. This KF 624 series edge banding machine also has two glue tanks and all the machines have a 24x edge magazine. Following this, a Power TD 530 turning station rotates [...] single components in Schopfloch and Hemmoor, the largest machine section KF 624 found its way to the hall first, followed by both longitudinal machines and later all of the handling units. The first part of

A HOMAG storage system for the Plastics Industry

solutions for the production of machines, operating facilities, and systems since 1976. The product portfolio comprises more than 3,000 high-quality components for the design of machine frames, workplaces, automation [...] The logic of individual production processes requires high problem-solving expertise by a professional supplier. Optimum process operations, saving of production costs and flexibility in order processing [...] transported, and cut. At item, different surfaces and panel weights up to 350 kg are no handling problem for the storage system. The dual scissor handles lightweights with the same ease and separates them

ServiceBoard

Your digital solution for easy machine service and an overview of all service cases In the event of production downtimes due to a problem report from a machine, it's important to act quickly — but how