Conditions for training sessions

In-house:

Our training sessions are conducted by specialists. These specialists are highly qualified, certified and have many years of experience with our technical products.

Important information about our in-house training sessions:

  • Unless otherwise specified, training sessions are carried out at the manufacturing plants (IN-HOUSE)
  • Dates are only binding after prompt prior consultation with the respective Training Center and once written confirmation has been received
  • Training sessions are held in groups (e.g. multiple companies) with a minimum of three and maximum of eight participants
  • Training sessions must be arranged no later than one year after delivery of the production equipment; the ability to claim the training session expires after this point
  • Training sessions are held in German or English. Interpreters for other languages can be brought in for specific days and this service is charged by the day in accordance with the current price list
  • The daily training time is a maximum of eight hours including a break of approx. one hour
  • This time may only be exceeded by a maximum of two hours at an extra cost after prior consultation with the respective Training Center
  • Unless otherwise specified, the content is designed for the following target groups: machine operators and work schedulers
  • Cost per training session for the first participant: 100%
  • From the second participant: 50% of the cost for the first participant, provided that all participants requiring the training can take part in the session at the same time
  • The customer bears the costs of travel, flights, accommodation and meals for the participant (outside the Training Center)
  • Recommendation for all training sessions: European Computer Driving License (ECDL) or comparable knowledge of computers and Microsoft Windows

On-site:

Our training sessions are conducted by specialists. These specialists are highly qualified, certified and have many years of experience with our technical products.

Important information about our on-site training sessions:

  • ON-SITE training sessions are held at the customer's premises or at another agreed location
  • Dates are only binding after prompt prior consultation with the respective Training Center and once written confirmation has been received
  • Training sessions are held in groups with a maximum of six participants
  • Training sessions must be arranged no later than one year after delivery of the production equipment; the ability to claim the training session expires after this point
  • Training sessions are held in German or English. Interpreters for other languages can be brought in for specific days and this service is charged by the day in accordance with the current price list
  • The daily training time is a maximum of eight hours including a break of approx. one hour
  • This time may only be exceeded by a maximum of two hours at an extra cost after prior consultation with the respective Training Center
  • Unless otherwise specified, the content is designed for the following target groups: machine operators and work schedulers
  • Costs: in accordance with the training order confirmation
  • Travel, flight and/or accommodation costs for the trainer are charged as current "assembly conditions"
  • Recommendation for all training sessions: European Computer Driving License (ECDL) or comparable knowledge of computers and Microsoft Windows

Requirements for ON-SITE training sessions:

  • 1 PC with a suitable specification and administrator rights for installing and operating the required software for each participant
  • A training room, projection wall with an overhead projector or minimum 55" monitor, whiteboard or flipchart
  • The production equipment that is the subject of the training session must be available for the entire duration of training sessions where applicable

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